Ann Eaton wrote "Jeremy phoned Chelmsford Police, who didn't react at all quickly - 11 min."
That puzzles me. There seems to be no other reference to or confirmation of an 11 minute delay and I can't think why she would have invented this.
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It depends how you read, what Ann Eaton wrote, in my opinion...
She starts off talking about "Jeremy", who didn't react at all quickly - 11 mins, is not the same as "Chelmsford police", who didn't react at all quickly - 11 minutes...
There was exactly 11 minutes between when Ralph called Jeremy, (3:25am), and Jeremy calling the police at 3:36am, and I think that reference of 11 minutes, is a reference to this period...
There was not 11 minutes between the timing of PC Wests log (3:36am) and the timing of Malcolm Bonnets log timed at 3:26am - in any event, PC West claims the clock in the control room was 10 minutes fast, in order for both Bonnets and Wests calls to become synchronized, so bearing this in mind, Jeremy would have had to call the police some 11 minutes before 3:26am, which would place such a call made by him at 3:15am...
Ann Eaton places the timing of Jeremy's call to the police at 3am, which would make the clock in the control room have to be 36 minutes fast, instead of 10 minutes?
There is absolutely no physical or imaginary possibility that Jeremy called the police at all before either 3:36am, or if Ralph did not make the call at 3:26am, to that time, as well...
In my opinion, the comments made by Ann Eaton was based upon information given to her by a police officer claiming to be in the know for one reason or another, and this police officer, may have been referring to the fact that it took Jeremy some 11 minutes to react to the alleged call he received from Ralph, and that that call had or must have occurred at around or before 3am, because at the time he or she passed this information to Ann Eaton, that police officer did not know the specific times referred to...