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Author Topic: HELP  (Read 2263 times)

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andrea

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HELP
« on: June 12, 2011, 05:51:PM »
my son dropped my iphone 3gs down the loo, that was friday,now it will switch on but switches itself off and the screen doesnt light up..anyone got any ideas how i can get it going, im gutted  :'(
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Offline shonapugs

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Re: HELP
« Reply #1 on: June 12, 2011, 05:53:PM »
Can you get it to the Apple shop, Andy?
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andrea

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Re: HELP
« Reply #2 on: June 12, 2011, 05:55:PM »
the nearest one to me shona is in manchester, im going to ring apple support tomorrow because if your phone is less than 90 days old i will be entitled to free support, not sure that will cover having it fixed .

the insurance doesnt cover water damage either  :(
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Hartley

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Re: HELP
« Reply #3 on: June 12, 2011, 05:59:PM »
Quote from: andrea on June 12, 2011, 05:55:PM
the nearest one to me shona is in manchester, im going to ring apple support tomorrow because if your phone is less than 90 days old i will be entitled to free support, not sure that will cover having it fixed .

the insurance doesnt cover water damage either  :(

Don't tell it went in the loo though, if you just tell them it stopped working they may just replace it under their warranty.
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clifford

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Re: HELP
« Reply #4 on: June 12, 2011, 05:59:PM »
Quote from: andrea on June 12, 2011, 05:55:PM
the nearest one to me shona is in manchester, im going to ring apple support tomorrow because if your phone is less than 90 days old i will be entitled to free support, not sure that will cover having it fixed .

the insurance doesnt cover water damage either  :(
Have you tried plugging it into the computer, and reboot it Andrea
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andrea

  • Guest
Re: HELP
« Reply #5 on: June 12, 2011, 06:02:PM »
Quote from: Hartley on June 12, 2011, 05:59:PM
Quote from: andrea on June 12, 2011, 05:55:PM
the nearest one to me shona is in manchester, im going to ring apple support tomorrow because if your phone is less than 90 days old i will be entitled to free support, not sure that will cover having it fixed .

the insurance doesnt cover water damage either  :(

Don't tell it went in the loo though, if you just tell them it stopped working they may just replace it under their warranty.



i got it from 02 on contract hartley and ive already told them, they would have found out anyway ,they would have took it apart .
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andrea

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Re: HELP
« Reply #6 on: June 12, 2011, 06:02:PM »
Quote from: cliff on June 12, 2011, 05:59:PM
Quote from: andrea on June 12, 2011, 05:55:PM
the nearest one to me shona is in manchester, im going to ring apple support tomorrow because if your phone is less than 90 days old i will be entitled to free support, not sure that will cover having it fixed .

the insurance doesnt cover water damage either  :(
Have you tried plugging it into the computer, and reboot it Andrea




how do i reeboot cliff , still dont know how to use the phone properly yet!
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clifford

  • Guest
Re: HELP
« Reply #7 on: June 12, 2011, 06:04:PM »
Quote from: andrea on June 12, 2011, 06:02:PM
Quote from: cliff on June 12, 2011, 05:59:PM
Quote from: andrea on June 12, 2011, 05:55:PM
the nearest one to me shona is in manchester, im going to ring apple support tomorrow because if your phone is less than 90 days old i will be entitled to free support, not sure that will cover having it fixed .

the insurance doesnt cover water damage either  :(
Have you tried plugging it into the computer, and reboot it Andrea
Get itunes up on your computer. Plug your in phone, and follow their prompts.




how do i reeboot cliff , still dont know how to use the phone properly yet!
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Jackiepreece

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Re: HELP
« Reply #8 on: June 12, 2011, 06:20:PM »
Andrea is it attached to the computer now
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Jackiepreece

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Re: HELP
« Reply #9 on: June 12, 2011, 06:22:PM »
Andrea what is showing on the computer is it showing attached to iTunes
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andrea

  • Guest
Re: HELP
« Reply #10 on: June 12, 2011, 07:10:PM »
not showing anything jackie, im just going to leave it for a few more days and see what apple say tomorrow.
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Offline joolz1975

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Re: HELP
« Reply #11 on: June 12, 2011, 07:22:PM »
Mines dropped in bath before. Leave it to dry out really well in a warm place. Dont keep switchibg it on it might short.

Fingers crossed it might work in a few days!

Xx
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Jackiepreece

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Re: HELP
« Reply #12 on: June 12, 2011, 07:26:PM »
Andrea
are you near an O2 shop go in there they are nearly always men they will tell you what to do I havent found Apple that helpful I was going to take out insurance when I got mine but it was nearly as much as the phone.  Its the only phone I have looked after Ive got over 3000 photos and 1500 apps.  I am due to get a new phone in a couple of months if yours is broken you can have mine its like new
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andrea

  • Guest
Re: HELP
« Reply #13 on: June 12, 2011, 07:49:PM »
Quote from: Jackiepreece on June 12, 2011, 07:26:PM
Andrea
are you near an O2 shop go in there they are nearly always men they will tell you what to do I havent found Apple that helpful I was going to take out insurance when I got mine but it was nearly as much as the phone.  Its the only phone I have looked after Ive got over 3000 photos and 1500 apps.  I am due to get a new phone in a couple of months if yours is broken you can have mine its like new




wow...really? if i cant get mine fiexed that would be great i would pay you of course :)
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Offline grahameb

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Re: HELP
« Reply #14 on: June 12, 2011, 08:14:PM »
try putting it in the tumble dryer......... ;)........NOOOOOO! only joking. :)
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