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He may have all the answers.
no the author refers to the words of the officers about why they did not do what he asked . it is not a charactised statement .She has source numbers through the book. The sources may not be official statements but they are the words of the officers.
(: don't shoot the messenger - And I have read their statements .
The whole point is that just because someone makes a certain characterization that doesn't make it true. This site is full of documents for us to read so that we don't have to listen to someone else's characterization of them.
like I said it was not a characterisation . It was some of the officers talking about what happened. Not the author.
It contains exact quotes and says exactly who said them? If not then it is simply the author characterizing the documents we read.
Now find the document where it states that Lesley ( BT operator ) closes the line at 07.47 which had been left open at WHF-----------last dial number 999 !!
They couldn't tell which number had been dialled Lookout.
They could when the line was left open as it was the emergency one according to Lesley.
The telephone company found the phone engaged when they checked it at 3:40. They were asked by 999 to break into the line and establish a direct link to the 999 control room. That direct link prevented the phone from being able to be used from that point forward to either make calls or receive calls. Even if the phone was hung up the link remained and picking up a phone would result in contact with the 999 center alone. The raid team hung up prior to clearing the entire house. They let people know they hung it up and that the phone company could be told to remove the direct link to 999. Once the link was removed the phone could be used again to both make calls and receive them. A worker(s) had to sit there for hours just listening to the line in case anything important could be heard. Imagine how boring that must have been...
Glad you answered that - I don't know how many times this issue has been discussed and explained but still it comes back with the same incorrect claims.