A for instance was the matron I trained under. She was a dragon,but a very fair person with no side to her,very clever of course and fair to everyone,but didn't suffer fools.
Because of matron's superior persona,she wasn't arrogant nor bossy and didn't ever humiliate anyone.
I learned an awful lot from her,,but her " syrupy" understudy was one I couldn't stand,the assistant matron who had more faces than the town hall clock,as well as those members of staff who followed her.
Out of the two of them,who do you think would be the most popular today ?